Terms and Conditions
(Last Updated: 1st May 2024)
Welcome to Knightox. These Terms of Use (“Terms”) constitute a contract between you and Knightox (“Knightox” or “we”) and govern your access to and use of any Knightox website, mobile application (such as for iPhone or Android), or content (the “Site”) as well as any facilities, members’ clubs, co-working spaces, events, experiences, services, recordings, and/or products offered through Knightox (collectively, “Experiences”), in addition to the consent to access and use and the rules and conditions of such establishments. Please carefully read these Terms before accessing and/or using the Site and/or Experiences.
1. TERMS OF USE
a) Acceptance of Terms: By accessing and/or using the Site and/or Experiences, or clicking any button to indicate your consent, you accept and agree to be bound by these Terms.
b) Amendment of Terms: Knightox may amend these Terms periodically. Unless we specify a delayed effective date, all amendments will become effective upon the posting of the updated Terms. Your continued access to or use of the Site or Experiences after such posting constitutes your consent to be bound by the amended Terms.
c) Additional Terms: In addition to these Terms, certain plans, offers, products, services, features, or elements may be subject to additional terms, conditions, guidelines, or rules. These additional terms may be posted, communicated, or modified by us or applicable third parties at any time. Your use of any such plan, offer, product, service, element, or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into these Terms. In the event of any conflict between such additional terms and these Terms, these Terms shall prevail. The Knightox Privacy Policy is also incorporated by reference.
2. KNIGHTOX PLATFORM
a) Membership Options. Knightox offers several membership options, each designed to provide members with unique privileges and benefits. These options include:
- Knightox Experience Membership: To become a Knightox Experience member, you are required to pay a one-off joining fee of £29.99 (incl. VAT) in addition to the membership cost. The membership cost for Knightox Experience is £39.95 (incl. VAT) paid on a quarterly basis, or £145 (incl. VAT) paid annually, which includes a 10% discount for annual payments.
- Knightox Unlock Beta Membership: To join the Knightox Unlock Beta, you must pay a one-off joining fee of £29.99 (incl. VAT) along with the membership cost of £99.95 (incl. VAT) paid quarterly. You can purchase your Unlock membership through the provided channels.
These membership options may include different experiences, services, and features, and they are subject to their respective terms, prices, policies, and limitations. Knightox reserves the right to modify, terminate, or amend these options and plans at its discretion. Additionally, Knightox may permit non-subscribers to access certain Experiences, content, or features for a fee or at no cost, with no guarantee of quantity, availability, type, or frequency of such offerings for non-subscribers. Knightox may modify, discontinue, remove, or suspend access to these offerings at its sole discretion and for any reason.
b part a) Use of Experience Membership
- Knightox Events and Escapes: As a Knightox Experience member, you have the privilege to participate in our exclusive events and escapes. These experiences are carefully curated to provide you with unique opportunities for social and professional growth. Your membership grants you access to a wide range of events and escapes organised by Knightox.
- Partner Events and Trips Abroad: In addition to our own events and escapes, Knightox collaborates with partners to offer you a diverse selection of events and trips abroad. These partner events and trips are designed to enhance your overall experience. As a member, you can take advantage of these opportunities to explore new horizons and network with like-minded individuals.
- Partner Offers: Knightox has partnered with various brands and retailers to bring you exclusive offers and discounts. Your membership entitles you to access these curated offers, which can include discounts on fashion, lifestyle products, and other city events. These partner offers are a valuable part of your membership benefits.
- Access to Hospitality Packaged with Go Privilege: Knightox has teamed up with Go Privilege to provide you with access to hospitality packages. This partnership allows you to enjoy premium hospitality experiences at select venues and events. Your membership includes this additional perk, enhancing your social and leisure activities.
Your use of the Knightox Experience Membership is subject to the terms and conditions outlined in these Terms of Use. Please note that certain events, escapes, offers, and hospitality packages may have specific terms and limitations, which will be communicated to you when you choose to participate.
b part b) Use of Unlock Beta Membership
- All Features of Knightox Experience Membership: As a Knightox Unlock Beta member, you enjoy all the privileges and benefits included in the Knightox Experience Membership. This encompasses access to our exclusive events, escapes, partner events and trips abroad, partner offers, and our private circle through the Riviera Circle App. You get the full range of experiences that Knightox has to offer.
- Access to Private Member Clubs: Unlock Beta membership grants you entry to select private member clubs across the city. These clubs provide exclusive networking opportunities and a sophisticated environment for meetings and socializing. Your membership extends beyond traditional spaces to enhance your professional and social connections.
- Access to Co-Working Spaces: Unlock Beta members have the advantage of accessing various co-working spaces located throughout the city. These professional environments are ideal for remote work, meetings, and collaboration. It’s a flexible and convenient way to elevate your workspace.
- Access to Other Venues: In addition to private member clubs and co-working spaces, Unlock Beta membership offers access to various venues previously listed, such as health clubs, hotels, and other places of amusement or recreation. You have the flexibility to choose the venue that suits your needs.
- Access to Additional Partner Offers: Knightox Unlock Beta members receive additional partner offers, expanding your savings and benefits. These offers may include discounts on a wide range of products and services, enhancing your overall experience.
- Access to Knightox Workdays: Unlock Beta membership provides exclusive access to Knightox Workdays. These are special events held at our partner locations, where you can join fellow members and Knightox staff for a day of networking, brainstorming, and collaboration. Knightox Workdays offer a unique opportunity to connect and thrive together.
Your use of the Knightox Unlock Beta Membership is subject to the terms and conditions outlined in these Terms of Use. Please note that certain venues, co-working spaces, and partner offers may have specific terms and limitations, which will be communicated to you when you choose to access them.
c) Venue and Experience Availability
Knightox does not guarantee the continuous availability of specific venues, experiences, or other features, and their availability may change over time and at any time, including during the duration of your membership. The selection, quantity, allocation, and availability of venues, experiences, and other offerings are at the discretion of Knightox. Knightox takes steps to release, promote, and provide access to venues, experiences, and offerings at different times and in an evolving manner.
Knightox reserves the right to modify the number of experiences or venues available to you, including per membership cycle, membership plan, geographic location, or other factors. This includes changes to the number of reservations you can make and the number of experiences you can access, reserve, miss, or cancel.
d) Non-Subscription Purchases
Knightox may offer you the opportunity to purchase specific passes, experiences, or other products through our platform, either as an addition to your subscription or as standalone purchases. By making such purchases, you acknowledge and agree that these Terms apply to any transactions you complete, and you are responsible for paying the associated fees, which may change at any time.
e) Co-Memberships
From time to time, Knightox may offer you the opportunity to join a co-membership program that includes membership to Knightox as well as membership to a specific venue (“Venue Membership”). When you participate in a co-membership, your access to and usage of all associated establishments are subject to the terms, conditions, and rules of those establishments. By signing up for a co-membership, you agree to abide by these Terms, as well as any additional terms that apply to the co-membership and the Venue Membership.
It’s important to note that Knightox does not own, operate, or control the Venue Membership. The Venue Membership is entirely provided by the respective venue, and Knightox assumes no responsibility for the Venue Membership. Any issues or concerns related to the Venue Membership should be directed to the applicable venue.
f) Knightox Account
Your Knightox account is personal to you, and you agree not to create or maintain more than one account. It is strictly prohibited to transfer or gift your membership or account access to third parties or permit third parties, including other Knightox members, to use your Knightox account. You must not use or exploit the Knightox platform, accesses, and experiences for commercial purposes. Knightox reserves the right, and by using the platform, you agree that we may, include you in or exclude you from various activities or tests without prior notice. You understand and agree that Knightox may take actions we deem reasonably necessary to prevent fraud and abuse within our community.
You further agree that the information you provide to Knightox during registration and at all other times will be true, accurate, current, and complete. It is your responsibility to maintain the accuracy and currency of this information. During registration, you will be required to create a secure password. You are solely responsible for all activities that occur under your account, including any unauthorized use by third parties.
To access and use the Knightox platform, you must have access to the Internet and may need to download a Knightox mobile application for certain features. You are responsible for providing your own means of access, such as a computer, mobile device, or Internet connection, to use the platform effectively.
j) Eligibility
The availability of all or part of our Knightox platform, including the Site and Experiences, may be subject to specific eligibility criteria established by Knightox from time to time. You acknowledge and agree that Knightox reserves the right to disallow your subscription to Knightox or terminate your membership at any time based on these criteria or for any reason within Knightox’s sole discretion.
For example, you must be at least 20 years of age or older to use the Knightox platform, purchase a Knightox membership, and participate in Knightox Experiences. Additionally, please be aware that the Knightox platform and Experiences may not be available in every geographical location.
k) Communications
By providing your information or creating an account with Knightox, you consent to receive communications from us. These communications may include emails, direct mail, telephone calls, or WhatsApp messages sent to any of the contact information you have provided in connection with your Knightox account, including for marketing purposes.
You have the option to opt-out of receiving marketing emails by using the provided unsubscribe link or by contacting us directly at any time. We respect your preferences and will ensure that you only receive communications that are relevant to your Knightox membership and interests.
Communication with Third Parties: We share user information with third-party partners.
Scope of Information Sharing:
The parties hereby acknowledge and agree that, in the course of performing under this contract, Knightox (“Disclosing Party”) may share certain user information with third-party partners (venues).
Confidentiality Obligations:
The Receiving Party acknowledges that the user information shared is confidential and proprietary to the Disclosing Party. The Receiving Party shall maintain the confidentiality of such information and shall not disclose, use, or reproduce it for any purpose other than as expressly permitted under this contract.
Compliance with Data Protection Laws:
Both parties shall comply with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The Receiving Party agrees to implement and maintain appropriate security measures to safeguard the confidentiality and integrity of the shared user information.
Notification Requirements:
In the event of any unauthorised access, disclosure, or use of the user information, the Receiving Party shall promptly notify the Disclosing Party and take all necessary steps to mitigate any potential harm or loss.
Subcontracting and Third-Party Agreements:
The Receiving Party shall not subcontract or further disclose the user information to any additional third party without the prior written consent of the Disclosing Party.
Term and Termination:
The obligations outlined in this clause shall survive the termination or expiration of this contract for a period of 1 year.
l) Subscribing Organizations
If you have received explicit authorization from Knightox to establish or utilize an account on behalf of a company, entity, or organization (referred to as a “Subscribing Organization”), you affirm and guarantee that you are an authorized representative of the said organization, possessing the requisite authority to legally bind it to these Terms. You also agree to be bound by these Terms as a representative of the Subscribing Organization.
3. FEES, BILLING, CANCELLATION
a) Recurring Billing
When you subscribe to Knightox, you authorize us to charge you for your initial membership period and a recurring membership fee at the then-current rate, which may change over time. You acknowledge that the amount billed during each subscription cycle may vary due to factors like promotional offers, changes to your membership plan, or other applicable fees. You authorize us to charge your chosen payment method for these varying amounts, which may be billed according to your subscription cycle in one or more charges.
In addition to the membership fee, you also authorize us to charge any other fees associated with your use of Knightox. This may include sign-up fees, guest fees, fees for experiences not covered by your membership, applicable taxes, and any cancellation or late fees, as further explained below.
It’s important to note that even if you do not utilize your membership or access the Knightox platform, you will be responsible for the membership fees until you cancel your subscription or it is otherwise terminated.
b) Subscription Cycle
Once your Knightox membership is approved, and your initial payment is received, your first Subscription Cycle will commence immediately. Unless we communicate otherwise, your membership will automatically renew at the end of each Subscription Cycle, and you will be billed on the same date for each renewal. Knightox reserves the right to adjust the billing timing (if necessary) and, in such cases, will make corresponding adjustments to the billed amounts.
If your initial paid subscription started on a date that is not within a standard calendar month, we may bill your chosen Payment Method on a date within the relevant month or on another day that we consider appropriate. Please note that changes in your subscription may also affect your renewal date.
c) Refunds
In general, fees associated with Knightox memberships (including the membership fee and any other applicable fees) are nonrefundable unless expressly communicated otherwise at the time of purchase. However, Knightox will consider providing a refund to members for their current prepaid membership period under the following circumstances:
- Cancellation within 1 Day: If you choose to cancel your membership and request a refund within 1 day of the date of your first payment for your membership, you may be eligible for a refund.
- Cancellation due to Disability or Death: If your membership is cancelled before the end of a period for which you have incurred a charge due to your disability or death, Knightox may consider a refund. However, Knightox reserves the right to charge a fee to cover the cost of any experiences or other services or products you may have used or received before your cancellation. Additionally, Knightox may request proof of your changed condition, as permitted by applicable law.
Please note that Knightox does not provide refunds or compensation for prior months, including unused experiences or accesses.
d) Price Changes
Knightox reserves the right to make adjustments to membership pricing at its discretion. Any changes in subscription fees will become effective in your next billing cycle. Notice of such price changes will be communicated through postings on the Knightox website or mobile application or by other means we consider appropriate, such as email. If you do not cancel your subscription, you are deemed to have accepted the new fees.
e) Payment Methods
You can update your Payment Method information by accessing your account settings on our website or mobile application. In the event of payment failure due to factors like card expiration or insufficient funds, you are still responsible for any outstanding amounts. You authorize Knightox to continue billing the Payment Method you provided, or any other updated payment method you provide, even if you attempt to create a new account, reactivate an unsettled account, or sign up for a new account. This may result in changes to your payment billing dates. If Knightox cannot successfully charge your account, we reserve the right (but are not obligated) to terminate your access to our Site, Experiences, Venues, or any related services.
f) Cancellation of Membership
You have the flexibility to cancel your Knightox Experience or Unlock Beta membership at any time by providing us with 30 days’ notice. To initiate the cancellation process, simply send us an email expressing your intention to cancel, or cancel directly online within your member settings. Please note that, unless otherwise communicated, your access to the membership benefits will continue through the end of your current prepaid membership cycle. In the event of membership cancellation, you will lose access to all Experiences, content, venues, and other features available through your membership on the first day of your next billing cycle. Billing cycle: charges will apply for the entire cycle in which the cancellation occurs, rather than a fixed 30-day period. For instance, if a user makes a payment on the 1st of the month but cancels on the 13th, they will be billed for the entire quarterly or yearly cycle and their partnership should expire on the last day of that cycle.
g) Additional Charges
As a Knightox member, please be aware that you may be responsible for applicable fees if you fail to cancel a reserved Experience with the appropriate notice. The current cancellation and missed Experience policies, including applicable fees, can be found on the Knightox website. Knightox reserves the right to modify the fee policy, introduce new fees (such as a sign-up fee), and adjust the fee amounts at any time.
h) Reservation and Cancellation of Access and Experiences
As a Knightox member, you are required to reserve and cancel your access and experiences exclusively through the Knightox platform, which includes our website and mobile app. It is a violation of these Terms if you attempt to make reservations or cancellations directly with a partner venue, including using any online or mobile accounts you may have with such venues, independently of Knightox. If you do make reservations or cancellations directly with a venue, Knightox reserves the right to charge you the full amount that the venue charges for the respective experience or access, along with any applicable cancellation fees. Additionally, we may suspend or terminate your membership for such violations.
i) Fees Charged by Partner Venues
In addition to the fees charged by Knightox, some partner venues may apply additional amenity fees. These could include charges for using specific rooms, making meal reservations, or participating in other activities. You are responsible for settling these amenity fees directly with the partner venue.
j) Third-Party Fees for Using Knightox
You are also responsible for any third-party charges and fees associated with accessing and using the Knightox platform, experiences, and accesses. These may include fees like those from your internet service provider, telephone and computer equipment charges, sales tax, and any other fees that may be necessary for your use of the Knightox platform.
4. PROMOTIONS
a) Trials
From time to time, Knightox may offer a trial membership that grants access to the Knightox platform during the trial period. The experiences, content, and features available during your trial may differ from those available during subsequent membership cycles. Trial durations and prices will be communicated at the time of sign-up. Unless otherwise communicated, a trial begins at the moment of sign-up (even if you choose not to use your first access or experience until a later date) and ends at 11:59 pm on the last day of the trial (for a one-week trial, this would be the same weekday of the following week).
If you cancel your trial, your cancellation will be processed, your trial period will end immediately, your accesses will expire, and your upcoming reservations will be cancelled unless communicated otherwise. Each trial membership will automatically convert to a regular membership and price unless cancelled by 12 pm on the day before the last day of the trial. Customers who cancel and do not convert to a regular membership may not participate in experiences or utilize accesses taking place after the end of the trial membership period (even if booking occurred before the end of the trial period).
Trials, discount offers, and promotions (collectively “Trials”) may be redeemed as described in the specifics of the promotion and may be subject to additional or different terms. Unless expressly communicated otherwise, Trials are not transferable, may not be combined with other offers or redeemed for cash, and are void where prohibited. You understand and agree that, unless expressly communicated otherwise, Trials are available only to new users who have never had a Knightox account before, and there is only one Trial permitted per payment method, and it is a violation of these Terms to sign up for a Trial if you have signed up for an account or trial in the past or have more than one account or trial at the same time. Knightox reserves the right, in its absolute discretion, to determine your eligibility for a Trial. If, in our discretion, we believe you are not eligible for a Trial, we reserve the right to prevent you from signing up for a Trial or to terminate your promotional membership. If we terminate your Trials because you have violated these Terms, you understand that you will not be eligible for a refund.
b) Gift Cards
From time to time, Knightox may make available gift cards for Knightox membership. Other than gifting a gift card as described in the gift card terms, you may not gift memberships or accesses to third parties, and your use of Knightox is personal to you.
c) Refer a Friend
From time to time, Knightox may make available certain incentives for Knightox users to refer a friend to use Knightox. The current terms that apply to referrals can be found on the Knightox website.
d) Other Promotions
Knightox may offer additional types of offers and promotions, which will be subject to additional terms and conditions provided by Knightox.
5. TERMINATION OR MODIFICATION BY KNIGHTOX
You acknowledge and agree that Knightox may, at any time and without prior notice, take the following actions:
- Terminate, cancel, deactivate, disable, delete, or suspend your membership, your account, any orders placed, or your access to or use of the Knightox platform, membership Venues, and/or Experiences (or any portion thereof).
- Discontinue, disable, suspend, modify, or alter any aspect, feature, or policy of the Knightox platform, including your membership.
This includes the right to terminate or modify any membership before the end of any pre-paid or committed period. Upon any termination or other actions taken by Knightox, we may immediately deactivate your account and all related information and/or bar any further access to your account information and the platform.
Knightox shall have no liability for, and you shall have no recourse for, any such termination or deactivation, except as set forth in the following sentence. If you are a member, then upon any such termination by us without cause, as your sole recourse, we will issue you a pro-rata refund of the prepaid portion of your membership applicable to future unused services (less any fees or costs for Experiences or services already used).
If we determine that you have violated these Terms or otherwise engaged in illegal or improper use of your membership, Experiences, Venues, and/or the platform, you will not be entitled to any refund, and you agree that we will not be responsible for paying any such refund.
You agree that Knightox will not be liable to you or any third party for any termination or modification of the service regardless of the reason for such termination or modification. You acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of service made by us is to cancel or terminate your membership.
If Knightox deletes your account for these reasons, you may not re-register for or use the platform, Venues, and/or Experiences under any other username, email, payment method, or profile. Knightox may block your access to the platform to prevent re-registration.
6. PRIVACY
Your privacy is a top priority at Knightox. The Knightox Privacy Policy is an integral part of these Terms, and we encourage you to carefully review it. This policy contains important information regarding the collection, usage, and disclosure of your personal data by Knightox.
When you make a reservation or access our Experiences, our Venue partners may require access to certain information about you, such as your name and email address. This information is essential for processing reservations, providing Experiences, and delivering services to you. Please refer to our Privacy Policy for comprehensive details on how your data is handled.
a) Communication with Third Parties: Consider incorporating a clause within the “Communications” section that explicitly addresses the sharing of user information with third-party partners. This will enhance transparency and provide users with a clear understanding of how their data may be shared.
7. USE AND ACCEPTABLE CONDUCT
When using Knightox, you agree to abide by these Terms and use our platform for lawful purposes only. You are prohibited from engaging in any fraudulent activities or using our services in a way that, in our reasonable judgment, could harm our business or other members. Your use of our platform is also subject to our membership rules and any other policies or guidelines we may communicate to you.
You further warrant that any personal data and information you provide when registering or using our services is complete, accurate, and up-to-date. Regarding any content you submit or post on Knightox, you confirm that you either own the rights to this content or have obtained the necessary clearances and approvals to share it.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable right to access and use Knightox for personal and non-commercial purposes. However, we do not grant you the right to, and you agree not to:
a) Use Knightox or any part of it for commercial purposes or for the benefit of any other individual or entity, including selling, renting, leasing, assigning, transferring, hosting, or otherwise commercially exploiting any part of Knightox.
b) Copy, stream, reproduce, duplicate, archive, store (other than standard browser caching), download, publish, modify, create derivative works from, reverse engineer, translate, or distribute any part of Knightox by any means, except as expressly permitted by these Terms or as clearly intended by the features and functionalities of Knightox.
c) Respect Copyright and Content Protection
You agree not to remove, alter, bypass, avoid, or circumvent any copyright, trademark, or other proprietary notice, digital rights management mechanisms, or content protection measures associated with Knightox content, including those provided on the Site.
d) No Data Mining or Extraction Tools
You agree not to use any software robots, spiders, crawlers, or similar data mining, gathering, or extraction tools or methods, whether automated, programmed, or manual, to access, acquire, copy, monitor, or make submissions through any portion of Knightox’s digital platforms, including the Site.
e) Avoid Unreasonable Burden
You agree not to knowingly or intentionally take any action that may impose an unreasonable burden or load on Knightox’s servers, infrastructure, or digital platforms. Unauthorized use of Knightox’s digital platforms, including any portion thereof, under your account or on your computer or personal device, will result in the immediate termination of the privileges granted to you under these Terms. Such termination will be without prejudice to any other rights or remedies Knightox may have under applicable law or in equity. You also agree to indemnify Knightox in relation to any third-party legal actions or claims made against Knightox, as well as any associated losses, damages, or expenses (including legal expenses) incurred by Knightox, resulting from your breach of obligations outlined in this Section.
f) Compliance with Laws and Member Conduct
Knightox expects all its members to adhere to applicable laws, rules, and regulations while using our platform. By becoming a member, you agree not to:
i. Unlawful Use: Use Knightox for any unlawful purposes or activities.
ii. Impersonation: Impersonate any person or entity, including Knightox employees or representatives.
iii. Inappropriate Content: Submit content or information that is unlawful, fraudulent, libellous, defamatory, or otherwise objectionable. This includes content that may infringe on Knightox’s or any third party’s intellectual property or other rights.
iv. Unauthorized Disclosure: Share non-public information about companies without proper authorization.
v. Commercial Communication: Post advertisements, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities, or other unsolicited commercial communications.
vi. Inappropriate Material: Submit or link to postings containing harmful, obscene, pornographic, sexually explicit, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful, or otherwise objectionable material.
vii. Discrimination and Harassment: Post material that harasses, victimizes, degrades, or intimidates individuals or groups based on religion, race, ethnicity, sexual orientation, gender, age, or disability.
viii. Information Harvesting: Harvest or collect information about Knightox members without their consent.
Knightox reserves the right to take appropriate actions, including but not limited to refusing service, terminating accounts, removing or editing content, or cancelling reservations, experiences, or orders, at its sole discretion, in cases of violations of these terms.
8. MEMBER SUBMISSIONS
a) General: Knightox provides certain features that enable members to submit, post, and share content, which may include text, images, or any other content submitted by members through our platform (“Member Submissions”). Knightox does not guarantee any anonymity or confidentiality with respect to any Member Submissions and recommends that members exercise caution when uploading, sharing, or making content accessible on the platform. Members should be aware that Member Submissions may be made public without additional notice or consent, and it’s assumed that any person, including other Knightox members, may have access to these Member Submissions. Knightox is not responsible for the use or disclosure of any information contained in Member Submissions, including personal information. Member Submissions are displayed for informational purposes and reflect the opinions of the member making the submission. They do not necessarily reflect the views of Knightox. Members understand that all Member Submissions are the sole responsibility of the person who submitted them. This means that members, not Knightox, are entirely responsible for all Member Submissions they upload, post, e-mail, transmit, or otherwise make available through the platform.
b) Right to Remove or Edit Member Submissions: Knightox reserves the right, in its sole discretion, to refuse to allow any Member Submissions on the platform, or to edit or remove any Member Submission at any time, with or without notice. Knightox may, but is not obligated to, monitor and edit or remove any activity or content, in whole or in part, including content that Knightox determines, in its sole discretion, to violate the platform’s standards. Knightox complies with relevant copyright laws and will remove Member Submissions upon receipt of a compliant takedown notice (see the “Copyright Policy” section below). Knightox takes no responsibility and assumes no liability for any Member Submissions.
c) License Grant by You to Knightox
You retain all ownership rights in original aspects of your User Submissions. By submitting User Submissions to Knightox, you hereby grant Knightox and its affiliates, sublicensees, partners, designees, and assignees (collectively, the “Knightox Licensees”) a worldwide, non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, modify, adapt, translate, prepare derivative works of, publicly display, publish, publicly perform, and otherwise exploit your User Submissions and derivatives thereof in connection with Knightox’s services and business, for any purpose, including, without limitation, for marketing, promoting, and redistributing part or all of the Knightox services (and derivative works thereof), in any media formats and through any media channels now known or hereafter discovered or developed.
d) User Submissions Representations and Warranties
You are solely responsible for your own User Submissions and the consequences of sharing them. In connection with User Submissions, you affirm, represent, and warrant that:
i. You own or have the necessary licenses, rights, consents, and permissions to use and authorize Knightox to use all patent, trademark, copyright, or other proprietary rights in and to your User Submissions, enabling inclusion and use of your User Submissions in the manner contemplated by Knightox and these Terms. You also grant the rights and license set forth above.
ii. Your User Submissions, Knightox’s or any Knightox Licensee’s use of such User Submissions pursuant to these Terms, and Knightox’s or any Knightox Licensee’s exercise of the license rights set forth above, do not and will not:
(a) Infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right.
(b) Contain any material that is illegal, threatening, obscene, racist, defamatory, libellous, hateful, pornographic, purposely false, or otherwise injurious to third parties; promote any illegal activity or harm to groups or individuals; or consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam,” or references to illegal activity, malpractice, or false advertising.
(c) Violate any applicable law or regulation or these Terms.
(d) Exploit minors.
(e) Require obtaining a license from or paying fees or royalties to you or any third party for the exercise of any rights granted in these Terms, including, by way of example and not limitation, the payment of any royalties to any copyright owners, including any royalties to any agency, collection society, or other entity that administers such rights on behalf of others.
e) Inaccurate or Offensive User Submissions
When using Knightox, you may encounter User Submissions from various sources, and Knightox does not endorse or assume responsibility for the accuracy, usefulness, safety, or intellectual property rights of such User Submissions. You acknowledge that you may come across User Submissions that are inaccurate, offensive, indecent, or objectionable. YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST KNIGHTOX WITH RESPECT THERETO.
f) Feedback
If you provide Knightox with any comments, bug reports, feedback, or modifications suggested by you for the improvement of the platform (“Feedback”), Knightox shall have the right to use such Feedback at its discretion. This includes the incorporation of suggested changes into the Knightox platform. You hereby grant Knightox a perpetual, irrevocable, nonexclusive license under all rights necessary to incorporate and use your Feedback for any purpose without notice to, consent by, or compensation to you or any third party.
g) Infringing or Illegal Activity
In cases of infringing or other illegal activities, we reserve the right to terminate access to Knightox and remove all content submitted by individuals found to be infringing. Suspected illegal activities may be reported to the appropriate law enforcement authorities. These remedies are in addition to any other remedies Knightox may have under the law or in equity.
h) Knightox Ratings
You may be asked to rate the Venues, Experiences, and other activities you reserve through Knightox.
9. OWNERSHIP; PROPRIETARY RIGHTS; CONTENT.
a) Knightox Website and Mobile Applications.
The Knightox website, mobile applications, and all related services are owned and operated by Knightox. The content, visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), or any music, images, video, text, services, and all other material or elements of or available through the Knightox services provided by Knightox (“Content”) are protected by copyright, trademark, patent, and other applicable laws. Except for your User Submissions, all Content contained on the Knightox services is the copyrighted property of Knightox or its subsidiaries, affiliated companies, and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to Knightox or its affiliates and/or third-party licensors, whether registered or unregistered.
b) Use of Content.
You may access the Content for your personal, non-commercial use only. You agree not to sell, license, distribute, copy, modify, download, record, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Content. You may not use trademarks, service marks, or trade names in a way that causes confusion regarding our endorsement, affiliation, or sponsorship of any person, product, or service. Except as expressly authorized by Knightox, all rights not expressly granted in these Terms are reserved.
c) Acceptance of Terms.
By installing, copying, or otherwise using the Knightox services or its software, you acknowledge that you have read and understood these Terms and agree to be bound by its terms and conditions. If you do not agree to (or cannot comply with) the terms and conditions of this Agreement, do not install, copy, or use the Knightox services or Content.
d) Usage and Content Integrity
You agree not to reverse engineer, decompile, disassemble, or tamper with any security components, usage rules, or other protective measures applicable to the Knightox platform, including the Site and its Content. You further agree to adhere to the rules and policies established by Knightox, which will be applied uniformly to all users. These rules and policies may include required updates, modifications, and patches to address security, interoperability, and performance concerns. Additionally, you agree not to engage in any activities that would infringe upon the copyright of Knightox’s Content.
e) Personal Use of Content
The Knightox platform, including the Site and related software, allows you to access and interact with digital Content. You may do so solely for your personal, non-commercial entertainment. You agree not to share your Knightox account with anyone else, and you will not permit unauthorized individuals to access or use any Content accessible through the Site. Modifying software or Content obtained through Knightox for any purpose, including altering indications of ownership or source, is strictly prohibited. You understand that you do not have commercial, resale, reproduction, distribution, or promotional rights for the Content. Unauthorized reproduction or distribution of Content is expressly prohibited and may violate applicable laws. Editing or repurposing Content is also prohibited.
f) Your Use of Knightox
You represent, warrant, and agree that you are using Knightox and its services for your own personal, non-commercial use and not for redistribution or transfer of any kind. You agree:
i. Not to redistribute, broadcast, publicly perform, or publicly display any Content obtained through Knightox.
ii. To comply with all applicable laws in your use of the Content.
g) Content Ownership
You understand and agree that the Content on Knightox may be owned by Knightox or by third parties. Regardless of ownership, you acknowledge that your rights with respect to Content will be limited by copyright law. All owners and providers of Content expressly reserve their rights in and to such Content, and you are not permitted to infringe the rights of the copyright owner(s) of the Content, including but not limited to any sound recordings or musical compositions.
h) Removal of Content
Knightox and/or the owners of the Content may, from time to time, remove Content from Knightox without notice.
i) Rights of Content Owners
The owners of Content are intended beneficiaries of this Agreement and shall have the right to enforce this Agreement against you.
j) The Knightox Service, including all software, Content, and other information, materials, and products included on or otherwise made available to you through the Service, are provided “as-is” and “as available” without warranties of any kind from Knightox or any owners of Content. To the full extent permissible by applicable law, Knightox and all owners of Content disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither Knightox nor any owner of Content warrants that the Service or any software, Content, information, materials, or products included on or otherwise made available to you through the Service are free of viruses or other harmful components.
k) Neither knightox nor any owner of content will be liable for any incidental, punitive, special, or consequential damages of any kind arising from the use of the service or from software, content, information, materials, or products included on or otherwise made available to you through the service, or for any damages in excess of the amount paid for the specific item of content giving rise to the applicable claim for damages.
10. THIRD-PARTY SITES, PRODUCTS, AND SERVICES; LINKS.
The Knightox platform may include links to other websites or services (“Linked Sites”) for your convenience. Knightox does not endorse these Linked Sites or the information, material, products, or services they contain or offer. Additionally, Knightox does not provide any express or implied warranties concerning the information, material, products, or services on Linked Sites or accessible through Linked Sites. Your access and use of Linked Sites, including the information, material, content, products, and services they offer, are entirely at your own risk.
From time to time, promotional plans may be offered in collaboration with third-party products and services. Knightox is not responsible for the products and services provided by these third parties, and your use of such products and services is at your discretion and risk.
Any interactions or business transactions you have with third parties found on or through the Knightox platform are solely between you and those third parties. You acknowledge and agree that Knightox shall not be responsible or liable for any loss or damage of any kind resulting from such dealings or the presence of third parties on the Knightox platform.
11. ELECTRONIC SIGNATURES AND AGREEMENTS
You acknowledge and agree that by clicking on the button labelled “CONFIRM MEMBERSHIP,” “SUBMIT,” “ACCEPT,” or similar links as designated by Knightox to accept the terms and conditions of these Terms, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by these Terms.
You hereby agree to the use of electronic signatures, contracts, orders, and other records, as well as electronic delivery of notices, policies, and records of transactions initiated or completed through Knightox’s services.
Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, or delivery or retention of non-electronic records, or that mandate payments or the granting of credits by means other than electronic.
12. GENERAL DISCLAIMERS; NO WARRANTIES
Experiences, Venues, and Other Non-Knightox Products and Services:
Experiences, Venues, and other products and services made available through Knightox are provided by third parties (and the descriptions of the foregoing posted on the Knightox website are provided by such third parties), not Knightox. To the fullest extent permissible pursuant to applicable law, your use of the Knightox services and your attendance at, participation in, purchase, and/or use of the Experiences and Venues are solely at your own risk. We do not assume any liability or make any warranties of any kind, express or implied, arising out of, in connection with, or with respect to the Knightox services, Experiences, or Venues.
Limitation of Liability for Third Parties:
In no event shall Knightox be liable for any act, error, or omission by any third party, including, without limitation, any which arises out of or is in any way connected with a user’s attendance, use of, or participation in Experiences, Venues, or products, or the performance or non-performance of any third party. Knightox is not an agent of any third party.
No Warranties; As Is:
All aspects of content or features available through Knightox, any Experiences, or Venues are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Knightox, on behalf of itself and its suppliers and partners, disclaims and excludes all warranties, whether statutory, express, or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights.
WITHOUT LIMITING THE FOREGOING, KNIGHTOX DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS:
(I) That the Knightox Services, Venues, or any Experience are suitable for you or will meet your personal needs.
(II) Regarding the adequacy or safety of any Experience or recommendation.
(III) That the Knightox Services, Venues, or any Experience, or any aspect thereof, will be available or permitted in your jurisdiction.
(IV) That the Knightox Services, or any aspect thereof, will be uninterrupted or error-free, that defects will be corrected, or that the Knightox Services and any downloadable software, content, services, or applications made available in conjunction with or through Knightox or the server that makes them available are free of viruses or other harmful components.
(V) Regarding the use of the Knightox Services and any downloadable software, content, services, or applications made available in conjunction with or through Knightox in terms of correctness, accuracy, reliability, or otherwise.
Any material, content, or data that you access, download or otherwise obtain through the Knightox Services is at your own risk. You are solely responsible for any damages to your computer system or loss of data resulting from the access or download of such material, content, or data.
13. WAIVER AND RELEASE
You understand that knightox is not a members’ club, coworking space, health club, facility, or similar establishment, and the experiences these provide are operated and delivered by the applicable venue or third party and not by knightox. Knightox is not responsible for the quality of any experience provided by a venue or third party. You are solely responsible for determining whether the experiences and/or recommendations available through Knightox, including venues and third-party offers, are right for you.
The Knightox platform is continually under development, and Knightox makes no warranty of any kind, implied or express, as to its accuracy, completeness, or appropriateness for any purpose.
To the fullest extent permitted by law, you release, indemnify, and hold harmless Knightox, its parent, subsidiaries, or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives, and agents, and each of their respective successors and assigns, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities arising out of or in any way related to your participation in or use of the Knightox platform, including attendance at, participation in, purchase of, and/or use of any passes, venues, or experiences. This includes, but is not limited to, claims related to bodily injury, physical harm, loss, illness, death, or property damage.
14. INDEMNIFICATION; HOLD HARMLESS.
You agree to indemnify and hold Knightox, its affiliated entities, subsidiaries, its suppliers, service providers, partners, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives, and agents, and each of their respective successors and assigns, harmless from any claims, actions, suits, costs, expenses, losses, damages, liabilities, including attorneys’ fees, arising out of or in connection with:
(a) Your misuse of Knightox services, including the Site, Experiences, Venues.
(b) Violation of these Terms.
(c) Violation of the rights of any other person or entity.
(d) Any breach of your representations, warranties, and covenants set forth in these Terms.
This section addresses indemnification and holding Knightox harmless in the context of the Knightox services. If you have any specific modifications or additional information to include, please let me know.
15. LIMITATION OF LIABILITY AND DAMAGES
Under no circumstances will knightox or its affiliates, contractors, employees, agents, or third-party partners or suppliers be liable for any special, indirect, incidental, or consequential damages under any theory of liability, whether based in contract, tort (including negligence and product liability), or otherwise, even if Knightox has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, Knightox’s liability will be limited to the fullest extent permitted by applicable law.
Knightox’ liability to you is limited to £50 or the amounts, if any, paid by you to Knightox under this agreement in the three months immediately prior to the event first giving rise to the claim, whichever is more. The foregoing limitations will apply to the maximum extent permitted by applicable law, regardless of whether Knightox has been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose.
16. VENUE WAIVERS AND TERMS
Members are deemed to agree to the liability waivers and terms of individual Venues or Experiences. Your participation at any Venue or in any Experience may be subject to additional policies, rules, or conditions of the applicable Venue and/or Experience. You understand and agree that you may not be permitted to reserve, participate, or experience services if you do not comply with these Knightox Terms or the policies of the Venues, or as otherwise determined by a Venue. If you have questions about a Venue’s waiver or other terms, please refer to the applicable Venue’s website or contact the Venue directly.
17. LEGAL
a) These Terms and Conditions shall be governed by the laws of the United Kingdom, and, subject to the arbitration clause herein, the courts of the United Kingdom shall have exclusive jurisdiction over any disputes arising in relation to them.